Frequently Asked Holiday Pre-ordering Questions
Holiday orders for in-store pickup can be placed online here. November holiday pre-orders open October 24th. For delivery or curbside pickup orders, visit sprouts.com/order. Availability may vary. Not all items are available for delivery or curbside pickup.
Thanksgiving Day: 7am–2pm Christmas Eve: 7am–7pm Christmas Day: Closed New Year’s Eve: 7am–8pm New Year’s Day: 7am–10pm (Regular store hours)
November holiday pre-order meals are available for pickup from November 20th to November 28th at noon. November holiday pre-order Turkeys and Hams are available for pickup from November 15th to November 28th at noon.
On your selected pickup date, visit the Meat counter to pick up pre-ordered turkeys, holiday meats and shrimp trays, and the Deli counter to pick up holiday meals and party trays. Holiday pre-orders are not eligible for curbside pickup. Your order must include a “Paid” sticker to bypass the registers. You will be charged for the cost of your order at the end of that day.
If there are any issues with this payment method at time of pickup, the online payment will be cancelled, and the store may ask you to proceed through the register for final payment. You will not be double charged for the product.
At the time you place your order online, a method of payment is taken and charged the day you pickup your product.
If there are any issues with this payment method at time of pickup, the online payment will be cancelled, and the store may ask you to proceed through the register for final payment. You will not be double charged for the product.
Catering pre-orders may be modified or cancelled for a full refund with no additional fees up until 48-hours before the scheduled in-store pickup. If you do not cancel the order 48-hours in advance, and fail to pick up the order, you will be charged the full amount of the order. To amend or cancel your order, view your order within order history.
Online pre-orders allow you to confidently order your turkey and other meats, holiday meals and party trays in advance, but you can still purchase these items in store without a pre-order (subject to your store’s availability). Orders for delivery or curbside pickup can be placed at sprouts.com/order. Availability may vary. We recommend validating your delivery address or store pickup location prior to placing your order. On the day of fulfillment, your shopper will communicate any substitutions or out-of-stocks with you.
We’re proud to offer two turkey options for holiday pre-orders: a No Antibiotics Ever, All-natural Turkey and an Organic Turkey. Both turkeys are raised without any antibiotics. There are no enhancers or salt-based solutions (brine) added to our turkeys … just pure turkey! Our organic turkey is free-range, humanely raised and fed a Certified Organic diet on family farms.
Sprouts Fresh turkeys are fresh, never frozen. This means that they’ve been kept at the right temperature for optimum freshness and safety. Unlike frozen solid turkeys, which are typically brought down to 30° below zero, the fresh turkeys at Sprouts have been shipped to us and stored at temperatures between 26°F and 28°F (as required by law). The below-freezing temperature causes some ice to appear in the cavity and possibly around the joints. This ice is frozen water, not frozen meat.
The Holiday Turkeys and Roasts sold stand-alone are provided uncooked. Be sure to plan accordingly. The Holiday Hams will be fully cooked. The meats included in our Holiday Ready-to-Cook Meals do require reheating of the meats. See individual meal pages for details.